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A burst pipe or a sewage backup can't wait until Monday. A plumber answers the phone around the clock, and we're usually there in about 45 minutes with a stocked van.
First we stop the water. Then we fix it, and help you get it paid for.
No answering service. You talk to the plumber who's coming.
Main or fixture shut off, and the leak stopped before anything else.
Pipe, fittings, valves and a pump on board, so most fixes are done that night.
Standing water pumped out and fans set up to start the drying.
Before, during and after photos with a detailed invoice.
Power to wet areas switched off at the breaker until it's dry.
Water near outlets or the panel? Stay out of it and switch off the breaker if you can reach it safely.
Call first. We'll talk you through shutting the water off.— Nate, owner and master plumber
Water spraying or pouring through a ceiling. Shut the main off, then call.
Dirty water coming up in a tub, shower or floor drain.
Leave the house and call the gas company from outside first. Then call us.
No water on a cold morning. Don't use a torch on them; we'll thaw them safely.
Here's what to expect, from the phone call to the paperwork.
Tell us what's happening. We'll walk you through shutting off the water.
2 minPlumber on site in about 45 minutes with a stocked van.
~45 minLeak stopped, damaged pipe repaired, water back on where it's safe.
1–3 hrsPhotos, the cause in writing, and an itemized invoice for your insurer.
Same dayNo surcharge
for nights, weekends or holidaysEmergency work is priced like any other job: by what's broken and how hard it is to reach. Homeowner's insurance often covers sudden water damage.
Get your exact priceRanges from our jobs around Millbrook last year. Your written quote is exact and won't change on the day.
Real jobs from the last few months, photographed on the job.
“Pipe burst under the kitchen sink at 11pm. The plumber was here before midnight, had it fixed in 40 minutes, and charged the regular price.”
The things people ask us most about emergency plumbing, answered straight.
Talk to Nate directly. No call centers, no runaround.
(555) 016-4420Yes. The phone goes to the plumber on call, every night of the year, holidays included.
Sudden water damage is usually covered by homeowner's insurance. We send the photos and an itemized invoice your adjuster asks for.
No. You pay the same as you would on a Tuesday morning.
Shut off the main water valve, switch off power to wet areas, move valuables out of the way, and take photos.
Usually where the water line comes into the house, near the meter, in the basement or by the water heater. Call us and we'll help you find it.
Nate or one of our plumbers looks at the job with you and writes the price down before starting.
Photos from Unsplash, used under the Unsplash License.
